BENCHMARK AUDIT
A clear, realistic view of where your breakfast operation stands today.
The Benchmark Audit exists to establish where your current breakfast operations stand when it comes to allergy safety and visibility.
It provides a grounded starting point before changes, before decisions, and before implementation.
What the audit is benchmarked against
The Benchmark Audit compares your breakfast operation against the basics of the SAFE+ framework. This means it focuses on fundamental, observable elements that determine whether allergy safety is reliable in daily practice — not on ideals or best-case scenarios.
What is reviewed
At a minimum, the Benchmark Audit looks at:
Allergen information provided to guests
Buffet display and physical setup
Staff communication around allergies and dietary restrictions
Online information about food allergens (website, public channels)
These elements together shape both actual safety and guest trust.
How the audit is conducted.
The Benchmark Audit is designed to be discreet and observational.
It typically combines:
a mystery guest experience
on-site observation of breakfast service and buffet setup
The goal is to see how allergy safety works in real conditions — without disrupting service or putting staff under pressure.
This is not an inspection. It’s an informed observation of daily reality.
What you receive
After the audit, you receive:
a clear overview of how your breakfast operation currently performs
identified gaps in safety or visibility
context on where risks are structural rather than individual
a baseline that can be used for further decisions
The outcome is clarity — not judgement.
Why a benchmark makes sense:
A benchmark audit is especially valuable because:
guests with food allergies are increasing
teams are changing frequently
responsibility feels unclear
you want to improve your current operations
It provides a factual starting point before any larger steps are taken.