This pillar focuses on the foundations

• Supplier awareness and ingredient traceability

• Receiving and storage discipline

• Zoning of allergen-sensitive areas

• Identification and management of high-risk products.

Safety starts long before the buffet opens.

This pillar addresses how safety is communicated and perceived by guests.

• Buffet architecture and logical layout

• Clearly designated safe tables or zones

• Consistent allergen icons and visual cues

• Transparency in information and guest guidance

Trust is built by design — not by reassurance alone.

This pillar focuses on daily execution in the kitchen and at the buffet.

• Mise-en-place rules

• Tool and utensil discipline

• Cooking and preparation logic

• Practical cross-contact control

Good intentions only work when flow supports them.

This pillar brings safety to the guest experience.

• Front-of-house scripts

• Confident, consistent communication

• Clear escalation paths for questions

• Calm reassurance without improvisation

Guests don’t need promises, they need confidence.

The “+” ensures SAFE+ doesn’t fade over time.

• Periodic audits and rechecks

• Ongoing support and a clear point of contact

• Hotline support when questions arise

• Certification review and renewal

Safety is not a one-time project. It’s a maintained standard.